Frequently Asked Questions
All the information you need about your stay

Covid 19

Covid Policy - Important Information


Please note Wales is currently in lockdown and we can't take any bookings for New Year or beginning of January Little Retreats Coronavirus Booking Guarantee Terms The following terms apply under our Coronavirus Booking Guarantee – these terms apply to all retreats, dome and bell tent bookings. By booking and paying your deposit you are agreeing to these terms. This policy supersedes any standard cancellation policies which may usually be in place. 25% Deposit Only a 25% deposit at the time of booking. Balance payment 48hrs before holiday A balance payment for the full amount will be due 48hrs before holiday starts, when you can be sure that your holiday is going ahead. Flexible Rebooking Policy In the event of cancellation due to Coronavirus restrictions or for self-isolation, the customer has the flexibility to move the booking to alternative available dates within 18 months of the start date of their holiday with no additional charges. The flexible rebooking policy is only available for cancellations related to genuine Coronavirus restrictions. Flexible rebooking is not available for cancellations related to weather or other reasons. Cancellations Due to the flexible dates offering, the low deposit and late balance payments, no refunds are available to the customer on any funds paid to Little Retreats (either the deposit or the balance). If the customer fails to pay the balance by 48hrs prior to the holiday start date, the deposit may be deemed to be forfeited by Little Retreats and the booking cancelled. In such an event the flexible rebooking policy will no longer apply. Insurance We recommend additional cancellation insurance to cover in the event of cancellations other than Coronavirus restrictions. Cleaning All domes will be cleaned by a professional cleaning service to an enhanced standard Contactless check in When guests arrive on site, they can remain inside their vehicle and a member of our site staff will welcome, provide them with a welcome pack and then them show them to their allocated tent or domes Sensible social distancing Our bell tents and domes have six-metre spacing and we will reduce the number of people on site:

  • We are only allowing individual bookings and with well-managed sites we can prevent large groups assembling
  • Guest will not be able to have any day visitors to their domes – this will help us limit the number of people on sites.
  • Guests will need to ensure they bring all their essentials with them
  • Service points will be open – please follow hand washing guidance; whilst we will have this available on sites, we would ask guests to also bring with them their own supplies of soap and hand sanitiser.
During your stay: We recommend the following precautions to minimise the spread of infection:
  • Do not share food, drinks, utensils, crockery, towels or other wash items with others.
  • Wash your hands thoroughly and frequently - or use the hand sanitizers where provided, following contact with any communal areas, or trips out.
  • Ensure all coughs and sneezes are caught in a tissue, which should be binned immediately. If you do not have a tissue, use the crook of your elbow instead.
  • Try to engage in ‘social distancing’ wherever possible. Avoid hand-shaking and close contact with others - maintain a distance of at least 2 metres.
  • If you or a member of your party start to display symptoms (high temperature, a new continuous cough) during your stay, you and your party must leave the site as soon as possible and self -isolate and inform us.
Government Advice - what to do if you have symptoms Stay at home for 14 days if you have either:
  • A high temperature
  • A new continuous cough
If one person in any household has a persistent cough or fever, everyone living there must stay at home for 14 days. This will help to protect others in your community while you are infectious. Do not go to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you’re staying at home. For more information go to: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public and https://www.nhs.uk/conditions/coronavirus-covid-19/





Dog Owners

Dog Friendly


Travellers Joy and Sea Campion are our dog friendly domes and stargazers 3,4 & 5 welcome dogs - there is a Dog Wash hose attachment available should your little friend get super muddy on some of the great walks around Pembrokeshire. For some extra pooch pampering during your stay you can drop your dog off with Kate at Broadlane Kennels in the village where they have just installed their new purpose built grooming pod fully equipped with a beautiful spa bath. Contact Kate on 01646 651049 or 07712889862 There are some great dog friendly beaches in Pembrokeshire with our 3 favourite all year round beaches listed below you can also find some great dog friendly pubs and cafes here Freshwater East - SA71 5LZ Fresthwater east is a great dog walking beach and just 15 minutes away. A wide bay of golden sand backed by dunes with a stream running through the beach at its southern end. With a large car park and toilets on site. Manorbier Bay - SA70 7SY Popular with surfers, anglers, and walkers traversing the famous Pembrokeshire Coastal Path, Manorbier Bay has a lot to offer. The vast, sandy and pebbly beach surrounded by dunes and cliffs is also a hit with kids investigating rock pools and dogs bounding around—take care with them near the water though as there are sometimes strong currents. Broad Haven South Beach - SA71 5DR Broadhaven South is a beach located 1 mile south east of the village of Bosherston on the edge of the Stackpole Estate in South Pembrokeshire. It is one of Pembrokeshire's finest beaches in terms of the water quality, its south-facing location and dramatic cliff views backed by sand dunes and expansive National Trust woodland and lily ponds which are located behind the beach.





Checking In

What are the check in procedures?


We would like to welcome you to The Little Retreat and take this opportunity to give you a little more information about your stay with us at The Little Retreat. Guests should not travel to the retreat if they or anyone in their household has COVID-19 symptoms. Please let us know if there is any problems.

  • Our check in time is from 4pm
  • If you can text Amber on 07973373833 with your estimated arrival so we can meet you at The car park ( please remember there is a 2m social distancing precaution in place) or if you prefer we have a self check in service where we can talk you though check in over the phone
  • Our postcode is SA68 0PW.. if you head to the church in Lawrenny and drive through the church gates you will see the sign for The Little Retreat car park which is on the right just past the church
  • There will be a trolley in the car park for you to take you bags to the domes/stargazers
  • All the domes have smart tv's so you can login into your favourite streaming services
  • The wifi code is Relax2020
  • Don't forget to check in with the NHS track and trace ap





Checking Out

What are the check out procedures?


  • Check out time is before 10am
  • Please pop all your rubbish in the correct bins
  • Due to covid regulations please place your sheets, pillow cases and duvet covers in the bags provided
  • If in a dome please empty the hot tub by simply pulling the plug
  • Please leave the key in the door
  • Drop your trolley back at the car park





Your Stay

What is the quiet policy?


We have a quiet policy between 10pm and 9am so not to disturb other guests - all our structures are tents and the sound does travel




What to bring?


  • Food & drink. You can arrange a delivery from Tesco's for the day you arrive or pick up on your way here
  • Extra Towels - we provide one towel per guest but feel free to bring extras if you like
  • Blankets for those nights sitting outside around the campfire
  • Bring a torch as we also have a low lightening policy so not to disturb local wildlife and other guests
  • If you’re using one of our travel cots, please bring your child’s own preferred bedding. All other bedlinen is included




What we provide?


  • Bed linen
  • Wood, kindling, firelights and matches (enough for each night stay and 1 hot tub, more wood can be bought for £5 per bag
  • 1 coffee pod for each adult per night stay
  • Fully equipped kitchen
  • Handwash in the bathroom
  • Heated towel radiator in the bathroom




Useful phone numbers


Medical Kilgetty Pharmacy Tel: 01834 812600 Saundersfoot and Kilgetty Medical Centre, Main Surgery - Westfield Road Saundersfoot Pembs SA69 9JW Tel: 01834 81511 Withybush Hospital - Fishguard Rd, Haverfordwest SA61 2PZ - Tel: 01437 764545 Dentist Ring NHS Direct on 0845 46 47 Vets Malthouse Vets, Malt Yard, Market Square, Narberth, SA67 7AU Tel: 01834 218210 Taxi's Carew Cabs - 07873 224339 Gareths Cabs - 07825 888772 Kilgetty Cabs - 01834 450236 Amber's Number 07973373833




Nearest Food Shops


Lawrenny Community Shop - In the centre of the village Groceries, Milk, Frozen Good, Beer and Wine Tesco's Pembroke Dock - London Rd, Bierspool, Pembroke Dock SA72 6DS Coop Kilgetty - Carmarthen Rd, Kilgetty SA68 0YA ALDI - Eastern Ave, Pembroke Dock SA72 4AA




Take Away Food in the Village


Hugtasty Sourdough Bakery and Friday Night Pizza Call Dani 07966 095966 Instagram @hugtasty Lawrenny Arms Pub - 01646 651367 Quayside Cafe - www.quaysidelawrenny.co.uk - 01646 651574





For your safety

What safety equipment is provided?


There are CO monitors in all the tents and kitchens , and each tent is provided with a fire extinguisher and fire blanket.




Hot tub Safety Rules


  1. People with heart disease, high or low blood pressure, any serious illness or who are pregnant, should not use the hot tub without consulting their doctor first
  2. People with skin, ear, genital or other body infections should not use the hot tub to avoid spreading infection
  3. It is advised that children under the age of four should not use the hot tubs. Never allow children to use the hot tub unsupervised. Hot tub lids must be kept on and fastened down when not in use and steps to the tubs moved away
  4. Please be aware that the heat of the water can speed up the effects of alcohol. there fore we recommeded you do not consume alcohol when using the tubs
  5. Do not immerse your head in the water as it increases the risk of infection (and you could drown)
  6. Do not use electrical appliances near the water to avoid electric shocks
  7. Do not use any contaminants such as bubble bath, oils etc. in the water as they will affect the life of the tubs
  8. The burner is protected by a guard and you should not make any attempt to touch the burner whilst lit
  9. Never allow the water temperature to go over 40 degrees Celsius (36 for children) use the hose to fill with cold water should it get too hot)
  10. We have zero drug policy. Any users found in possession of drugs or attempting to consume drugs will be asked to leave immediately.




Hot Tub User Instructions


  1. Read and adhere to the above Safety Rules
  2. Change into bathing costume, strictly no underwear or daywear allowed in the hot tubs
  3. Shower with soap and water before using the hot tub to remove lotions, deodorants, creams etc
  4. Dip you feet in the water baths provided prior to entering the hot tub
  5. Take care when entering and leaving the hot tub, the surfaces will be slippery especially when wet. Place 2 hands on the top rim when using the steps as these may also be slippery and unstable
  6. Depending on the water temperature, it is advised that you should not stay in the hot tub for longer than 15 minutes per 1 hour
Enjoy the crackle of the wood fire and soothing sensation of deep hot water





Bits & Bobs

Our favourite walk


Our favourite walk is the scenic circular walk takes you through the steep-sided ancient oak woodland of Lawrenny, overlooking the main Daugleddau River and along the tidal creeks of Garron Pill and the Cresswell River. This is a great walk to do in any season and takes you past The Lawrenny Arms Pub and The Quayside Cafe and perfect timing once the hot tub is lit for a good walk then jump into the tub




Hot Tub fire tips


Lighting a fire can be a bit of an art - we recommended you start your hot tub fire with a few logs on the bottom, then your kindling, then untwist your firelighters , light and pop on top on your kindling - leave the lid off until the fire is going well - then place lid on with the half moon showing




Bushcraft skills


If you fancy learning some bushcraft skills why not check out http://www.buzzardchrisbushcraft.co.uk





What to do

The Preseli Hills


Clear days in the Preseli Hills offer views as far as the Wicklow Mountains in Ireland. Stones from the area are believed to have been transported 180 miles to Stonehenge and new research also suggests that people from West Wales may have helped in its construction. Numerous Neolithic burial chambers, stone circles and Iron Age forts offer an intriguing insight to the great history of these hills. While you're there, step back in time with a visit to Tafarn Sinc, the highest licensed pub in Pembrokeshire. The pub has a fascinating history and continues to uphold traditions of the area to this day. And their Sunday lunch is pretty good too.




Stackpole Nature Reserve


Stackpole nature reserve is a beautiful stretch of coastline offering varied attractions including stunning beaches like Barafundle Bay, contrasting with the picturesque Bosherston Lakes near Stackpole Court. There are many activities including kayaking and coasteering, as well as plenty of delicious local produce to sample in the Boathouse at Stackpole Quay.




Pembrokeshire Coast National Park


Pembrokeshire Coast National Park is the only national park in the UK to be focused primarily along dramatic coastline. Yes it's a feast for the eyes, abundant in wildlife and rare flora and fauna, but it also has numerous monuments and sites of historic interest. There's never a dull moment here.




Visit Tenby


A Victorian seaside town with picture-postcard qualities, the rise of Tenby came with ringing medical endorsements for its health-giving properties. It remains a major attraction for young and old. Tenby’s Castle Beach was even awarded ‘Britain’s Best Beach 2019’ by the Sunday Times. The monastery on Caldey Island, just a short boat ride from Tenby, is also well worth a visit.




Carew Castle and Tidal Mill


There's a unique feel to Carew Castle. Its unusual setting has something to do with it, overlooking a millpond measuring over 23 acres. Its subsequent gentrification as a rather splendid Elizabethan country house demonstrates the rich and colourful heritage of the castle, which has recently undergone major renovation.




Freshwater West


What makes your perfect day out at the beach? Plenty of space to run about? Rockpools to discover mysterious sea creatures? Sandcastle building heaven? Or a bit of surfing action? A wide, sandy beach, Freshwater West ticks all the boxes. It's popular with experienced surfers due to the strong currents. Foodies will love the award-winning Cafe Môr beach food shack. If it all seems a bit familiar, the beach has also starred in Harry Potter and the Deathly Hallows – Shell Cottage was built here as the home of Bill Weasley and Fleur Delacour.




Ramsey Island RSPB Reserve


Ramsey Island near St Davids is a natural haven featuring dramatic 120 metre high cliffs, where guillemots, razorbills, kittiwakes and fulmars nest. Peregrine falcons cruise along the cliffs, families of choughs zip in and out of the numerous caves, while the distinctive 'kronk' of the raven can also be heard.




Whale and Dolphin Watching


Harbour porpoises are easily spotted from the coast of Pembrokeshire, while there are several boat trips into the deep waters nearby, where you can come across the bottlenose dolphins that live in these waters, as well as thousands of visiting dolphins in the summer months. Huge fin whales and smaller minke whales can also be seen.




Family Attractions


There are a huge number of family attractions with 30 minutes drive from the retreat including: Folly Farm / Manor House Wildlife Park / Oakwood Theme Park / Dinosaur Park / Clerken Hill / Heatherton World of Adventure / Hanger 5 / Carew Karting For more activities Click Here




Classic Car Hire


For classic car hire in Pembrokeshire, look no further than Classic Drives based in Lawrenny Enjoy the fabulous views from the coastal roads leading North to Snowdonia National Park, stopping off at the many places of interest including St.Davids – the smallest city in Wales, Aberaeron and many other quaint little seaside towns such as Tenby and Saundersfoot. The drive around Cardigan Bay and the sunset over the Irish Sea is probably one of the most beautiful drives in the country and ideally suited to open topped motoring. We offer classic car hire in Pembrokeshire, allowing you to hire one of our beautiful cars daily or weekly - Click here for more information





Where to eat

Lawrenny Arms


Just a 10 minute walk away Lawrenny Quay, Lawrenny SA68 0PR http://lawrennyyachtstation.co.uk/eat_drink_at_lawrenny_quay.php Tel: 01646 651367 Lawrenny Arms are currently doing take aways please call for more information.




Quayside Cafe


Just a 10 minute walk away Lawrenny Quay, Lawrenny SA68 0PR https://www.quaysidelawrenny.co.uk/ Tel: 01646 651574 Quayside is a multi-award-winning tearoom set in the heart of the National Park, with a reputation for serving the best of local Pembrokeshire produce, in an idyllic waterside setting.




Carew Inn


Just a 10 minute drive away 1 Picton Terrace, Carew, Tenby SA70 8SL https://carewinn.co.uk/ Tel: 01646 651267 Across the road from the medieval castle next to the river, Carew Inn is one of Wales’s best kept secrets. Mandy & Rob Scourfield have recently celebrated 28 years in their family run pub and have been quietly building a reputation in Pembrokeshire for quality real ales and home cooked food.




Hugtasty


Artisan sourdough bakery in the Village https://www.instagram.com/hugtasty Tel: Dani on 07966 095966 to order before arrival.




Peppercorn


Narbeth Town http://www.the-peppercorn.co.uk/
Tel: 01834 861 778 The Peppercorn Restaurant & Grill is a family steakhouse based in the bustling former market town of Narberth. You can find us just off the High Street behind the clock tower, on Water Street.




More Restaurants


Click here